Breakthrough Mediation - Conflict Resolution
Why Use Mediation?
To provide individuals and teams the opportunity to resolve their differences in a relatively short amount of time and resolve a business problem.
Workplace conflict contributes to the following cost factors: (1) wasted time, (2) lost performance due to conflict-related absenteeism, (3) loss of investment in skilled employees, (4) conflict-induced theft, sabotage, vandalism, and damage, (5) restructuring around the problem, (6) - health costs, (7) degraded decision quality.
Mediation has a number of benefits, including: (1) builds relationships that are based upon trust and respect, (2) solves business problems, (3) enhances performance and increases productivity, (4) reduces accidents, absenteeism and turnover, theft (5) improves overall morale, just to name a few.
What is Mediation?
Medation is a process of resolving issues between individuals or teams that have gotten in their way of working cooperatively and collaboratively together. As a result of the conflict, problem(s) have occurred. The problem(s) typically surface in the areas of relationships, finances, health, or work performance being effected. Mediation helps both parties to discuss the issues for as long as it takes until they identify a solution to resolve the problem(s).
How long does Mediation take?
Typically most interpersonal conflicts are resolved between 2 or more employees within 1 full day - 5 to 8 hours. (There are no extended breaks either).
What is the role of the mediator?
The mediator's role is one of objectivity, fairness and impartiality. The mediator holds strict adherence to sensitivity and confidentiality. The mediator initially meets with both parties, individually, to identify from their perspectives what the problem is and the issues involved; not to gather facts. The mediator makes no judgment or decision about who's right or wrong. The mediator determines the voluntary willingness of parties involved to agree to meet in a private place and discuss the issues to find a solution to their problem. The mediator keeps both parties engaged in discussing the issues long enough until they identify a solution that resolves their conflict and fixes the problem. The mediator does not find the solution to the problem, the involved parties do. The mediator actively involves the parties in preparing their written, mutually agreed upon and signed behavioral agreements. The mediator supports the parties involved to learn how to support their Agreement by taking personal responsibility for their own agreed upon behaviors; while also learning how to hold anyone accountable if they slip relative to their agreed upon behaviors.
What are the Fees?
My time, as mediator, is $750 for up to 8 hours in a single day.